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How to Shop on Taobao?

Taobao is the e-commerce platform that able to win the hearts of online shoppers with its low-price tags.
But.....Are you one of those who wants to shop on Taobao but struggling to understand all the Chinese words? Come, let's follow the steps below and you can become a buyer without agents easily!

First, install Taobao app first if you haven't.

1. Register and login

Once you downloaded Taobao App, click on the "注册” (Register) to register for a Taobao account.
Then, fill in your mobile number and click on the orange bar "同意协议并注册” (Agree to Terms & Conditions and Register) to register your Taobao account.
You will receive a verification code via SMS to verify your local mobile number. Now that you are officially a Taobao account holder!

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2. Add the Products to Shopping Cart

Once you have registered and logged in, it's time to shop and fill up your shopping cart! After you have selected your desired product on Taobao, you will be brought to the product page. To add the product to cart, click on the "加入购物车” (Add to Cart).

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3. Checkout

Once you are ready to checkout, click the shopping cart icon "购物车” (Shopping Cart). Select the products that you want or simply click on "全选" (Select All) to select everthing in cart. Then, click on “结算” (Checkout) to start the payment process.

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4. Shipping Address

You will be prompted to add your shipping address. Click "确定" (Confirm) on the right and fill up the form. Enter your name, mobile number, location, specific address, postal code and etc.

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5. Shipping Method

After filling your delivery address, you will be brought to the summary check out page. Then, click on the "跨境配送方式” (Shipping Method). Make sure you select the shipping method that you want before you proceed to the payment.

There are 3 delivery options:
集运-海运 (Consolidated Sea Freight)- When you purchase items from different sellers, all your items will be sent to Taobao's warehouse in China and repacked for shipping and ship it to you via sea freight.
Time it takes for delivery is 14-21 business days and the costs will be cheaper than consolidated air freight. It is recommended for heavy duty purchases (furniture, lights, tables) and multiple purchases which you can afford to wait for.

集运-空运 (Consolidated Air Freight)- When you purchase items from different sellers, all your items will be sent to Taobao's warehouse in China and repacked for shipping and ship it to you via air freight.
Time it takes for delivery is 7 busisness days and the costs will be more expensive. It is recommended for multiple purchases which you need as soon as possible.

直送 (Direct Shipping)- The seller will directly ship your products to you via international courier service.

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6. Payment

Once selected the shipping method, you will have to select a preferred payment method from Card/Debit Card or Online Banking.

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-Credit/Debit Card

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-Online Bank (Choose your bank,Public Bank、Maybank、CIMB Bank、Hong Leong Bank、RHB Bank、AmBank)

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7. Track your Order

After you have done all the payment, you can click on "我的订单” (My Orders) to track your order.

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Consolidated Shipping

Once all the orders arrived at Taobao's warehouse in China, you are required to log in again to make the second payment for the international shipping fee (from forwarder's warehouse to your destination address). They will consolidate and ship all your orders in one parcel to your address.

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